Before going live, brief your learners and approvers on how to use the system. Below is a summary of what to cover.
What to tell learners
- Installing the Teachme Player app and logging in…You can also log in using a QR code
- How to read the "My Skills" screen…You can view your rank, EXP, and the status of your Skills / certifications / Quests
- How to attempt a skill…Select a skill from the Skills list and tap "Attempt", work through the Curriculum, and once you meet the completion criteria, earn the skill or submit an Approval request
- How to apply for a certification…Go to the "Certifications" tab, select the target certification, and enter the number, acquisition date, Expiration Date, and certificate image to apply
- How to check notifications…You will receive notifications for approvals, passes, rejections, and deadlines
What to tell approvers
- The "Members" tab…Displays a list of your assigned Members and the number of Pending approvals
- The approval process…Open a Pending approvals item, Show explanation, then approve or pass
- Write a reason when rejecting…The learner will be notified
- Approving via QR code…When meeting in person, you can scan the learner's QR code to approve
When to brief users
It is recommended to hold a briefing session for the department starting the partial rollout immediately before the launch date. If you brief users before the setup is complete, they will log in and see no Skills at all, which makes a poor impression.
What to have users do first
- Confirm that they can log in
- Complete their first skill assessment (or register a certification)
Related
Tell me about learning skills
https://help.myskill.teachme.jp/hc/en-us/articles/61438411155097
Tell me about the My Skills screen, EXP, and ranks
https://help.myskill.teachme.jp/hc/en-us/articles/61438394761241
How to
Log in to the app
https://teachme.jp/8/manuals/50143458
Check the My Skills screen
https://teachme.jp/8/manuals/50143850
Start trying a skill
https://teachme.jp/8/manuals/50144952
Apply for a certification
https://teachme.jp/8/manuals/50145393
Check your notifications
https://teachme.jp/8/manuals/50144581