When applying for a qualification, the following messages may appear.
- You can upload up to 5 images.
- Unsupported image format.
- Image file is too large.
- Failed to upload images. Please try again later.
- Invalid image data. Please reselect the image.
- Failed to compress image.
- Failed to select image.
- This date cannot be selected
- This image format is not supported. Please select a JPEG, PNG, or WebP image.
- HEIC format images are not supported. Please save the image as JPEG before selecting it.
- The image is too large. Please select a smaller image.
- The added image was removed because the storage period has expired. Please select it again.
Causes and Solutions
Number of Images
A maximum of 5 images can be attached to a single application. Please remove any unnecessary images before adding new ones.
Image Format and Size
Images in unsupported formats or images that are too large cannot be attached. Please try saving the image in a different format or reducing the resolution before trying again.
Images that can be attached on the learner screen (Browser) are JPEG, PNG, and WebP.
HEIC format images cannot be attached.
Photos taken on an iPhone, for example, should be saved as JPEG before selecting them.
Each image can be up to 20MB in size.
Added Image Is Removed
If you add an image but do not submit the application for some time, the added image will be removed once the storage period expires.
Please select the image again before submitting your application.
Upload, Compression, or Selection of Images Fails
This may occur when the Communication status is unstable. Please wait a moment and try again. If the issue persists, please Contact us.
This date cannot be selected
The following restrictions apply to the acquisition date and Expiration Date.
- Acquisition date... A date after today cannot be specified.
- Expiration Date... A date before today cannot be specified.
- A combination where the acquisition date is later than the Expiration Date cannot be specified.
Related
Tell me about qualifications
https://help.myskill.teachme.jp/hc/en-us/articles/61438394663833