When acquiring skills or submitting approval requests, the following messages may appear.
- Could not acquire the skill. Please check the requirements.
- There are no users available to approve your request. Please contact your administrator.
- The approver you selected can no longer approve this request. Please select another.
- This request has already been processed or cannot be displayed.
Causes and Solutions
Could not acquire the skill
This means the requirements for that level have not been met. Check the requirements on the skill details screen and complete any unfinished manuals or Comprehension tests.
Note that levels whose requirements include approval cannot be acquired on your own. Please submit an approval request.
There are no users available to approve
This means no one with approval permissions could be found in your Organization or its parent organizations. Please contact your administrator to review the organization settings and the Users with approval permissions.
If the Group settings restrict approvers to one level up in the organization, candidates may be difficult to find.
The approver you selected can no longer approve this request
This means the permissions or Organization of the person you selected changed while you were preparing your request. Please select a different approver and resubmit.
This request has already been processed or cannot be displayed
This means another approver has already approved or declined the request, or the request has been Withdrawn. Please Reload the list to view the latest status.
Related
Learn about skill training
https://help.myskill.teachme.jp/hc/en-us/articles/61438411155097